Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Filelink with Box fails to authorise after API update and reports invalid client

  • 2 respostas
  • 4 have this problem
  • 1 view
  • Last reply by Matt_W

more options

We have been using the Thunderbird Filelink option with Box very satisfactorily until a month or so ago when it stopped working. At that point the Box account was shown as needing authorisation and nothing happened when I clicked the Authorise button. I understand that Box updated it's APIs and broke the linkage but that this had been fixed in the latest vesions of Thunderbird. So I then upgraded Thunderbird to v31.2. Now clicking the 'Authorise' button brought up a Box login and I am able to login using our account details. I then click the 'Grant access to Box' button and it reports 'Error invalid client' with the following details: scope=root_readwrite folder_id= response_type=code redirect_uri=http://localhost state= client_id=exs8m0agj1fa5728lxvn288ymz01dnzn

I have now installed the latest Thunderbird Beta v34.0b1 I could find and the same thing happens. Assistance in resolving this problem would be greatly appreciated.

We have been using the Thunderbird Filelink option with Box very satisfactorily until a month or so ago when it stopped working. At that point the Box account was shown as needing authorisation and nothing happened when I clicked the Authorise button. I understand that Box updated it's APIs and broke the linkage but that this had been fixed in the latest vesions of Thunderbird. So I then upgraded Thunderbird to v31.2. Now clicking the 'Authorise' button brought up a Box login and I am able to login using our account details. I then click the 'Grant access to Box' button and it reports 'Error invalid client' with the following details: scope=root_readwrite folder_id= response_type=code redirect_uri=http://localhost state= client_id=exs8m0agj1fa5728lxvn288ymz01dnzn I have now installed the latest Thunderbird Beta v34.0b1 I could find and the same thing happens. Assistance in resolving this problem would be greatly appreciated.

All Replies (2)

more options

what version of Thunderbird are you using?

more options

Please read my original question for information on the versions used.