Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Este fío arquivouse. Faga unha nova pregunta se precisa axuda.

Pop up cookies self destructed

  • 1 resposta
  • 8 have this problem
  • 11 views
  • Last reply by guigs

Ctct
Ctct
more options

1.how to reset ff to original state . 2.how to uninstall add ons 3.how to find menu button, what i click on does not have items to click on as asked

1.how to reset ff to original state . 2.how to uninstall add ons 3.how to find menu button, what i click on does not have items to click on as asked

All Replies (1)

guigs
guigs
more options

1. The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your bookmarks, history, passwords, cookies, and other essential information.

Note: After resetting Firefox, you will lose any extensions, toolbar customizations, and some preferences. See the Refresh Firefox - reset add-ons and settings article for more information.

To Reset Firefox:

  1. Open the Troubleshooting Information page using one of these methods:
    • Click the menu button New Fx Menu, click help Help-29 and select Troubleshooting Information. A new tab containing your troubleshooting information should open.
    • If you're unable to access the Help menu, type about:support in your address bar to bring up the Troubleshooting Information page.
  2. At the top right corner of the page, you should see a button that says "Reset Firefox" that looks like this: Button reset. Click on it.
  3. Firefox will close and reset. After it is done, Firefox will show a window with the information that is imported.
  4. Click Finish and Firefox will reopen.


2. Go to about:addons in the url bar and click remove next to each one.

3. The new menu button is up on the top right of the Firefox window.

If you need any more help, we are happy to.