Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox back button visual issue...

  • 9 respostas
  • 1 has this problem
  • 2 views
  • Last reply by philipp

more options

Hey there, Overall, Firefox is just amazing. I registered this forum just report a bug about the Back-Button visual issue. The Back-Button in Firefox looks broken visually on start. When I open Firefox and enter any website, Back-Button looks visually broken. But later it look okay. I've taken some screen shots about that, but don't know how to attach them here. I am running windows 8 on my computers. Don't know about other OS users, if they are experiencing the same issue or not.

Hey there, Overall, Firefox is just amazing. I registered this forum just report a bug about the Back-Button visual issue. The Back-Button in Firefox looks broken visually on start. When I open Firefox and enter any website, Back-Button looks visually broken. But later it look okay. I've taken some screen shots about that, but don't know how to attach them here. I am running windows 8 on my computers. Don't know about other OS users, if they are experiencing the same issue or not.

All Replies (9)

more options

https://support.mozilla.org/en-US/kb/how-do-i-create-screenshot-my-problem

It is best to use a compressed image type like PNG or JPG to save the screenshot and make sure that you do not exceed a maximum file size of 1 MB.
Then use the Browse .... button below the Post a Reply text box to upload the screenshot.
more options

Thanks for your reply, I've attached screenshots. As you can see, the Back-Button looks visually disturbed.

more options

hello, probably that's an issue with hardware acceleration - please try updating your graphics driver, or in case this doesn't solve the issue or there is no new version available at the moment, disable hardware acceleration in the firefox menu ≡ > options > advanced > general (that setting will take a restart of the browser to take effect).

more options

Thanks for your reply. I've got very good graphics card and I've latest drivers installed on my computers. Before reporting this, I tested this on multiple computers, cleared all browsing history and cache and experiencing the same issue. As I mentioned before, I'd experience this problem when I'd start Firefox and enter any website, but if I'd navigate to multiple webpages, it get fixed automatically.

more options

how is it working with hardware acceleration disabled?

more options

In fact that's not an issue for a common user. and yeah, after disabling "Hardware Acceleration" my problem was solved. So that means I've do disable this feature at all...? Isn't it a bug? Disabling that hardware feature won't affect online gaming? If not, kindly guide me what's the benefit of this feature.

more options

could you go to the firefox menu ≡ > help ? > troubleshooting information on each affected system, copy the graphics section of that page and paste them here into a reply on the forum? this might give us a clue what is going on and help gathering information for a bug report...

more options

Adapter Description Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1) Adapter Drivers igdumd32 igd10umd32 Adapter RAM Unknown Device ID 0x2e12 DirectWrite Enabled false (6.3.9600.17111) Driver Date 3-11-2013 Driver Version 8.15.10.2702 GPU #2 Active false GPU Accelerated Windows 0/1 Basic (OMTC) Vendor ID 0x8086 WebGL Renderer Google Inc. -- ANGLE (Intel(R) Q45/Q43 Express Chipset (Microsoft Corporation - WDDM 1.1) Direct3D9Ex vs_3_0 ps_3_0) windowLayerManagerRemote true AzureCanvasBackend skia AzureContentBackend cairo AzureFallbackCanvasBackend cairo AzureSkiaAccelerated 0

more options

thanks, i've relayed that information to bug #836701...