Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox starts with ghostery disabled

  • 2 respostas
  • 2 have this problem
  • 5 views
  • Last reply by cor-el

more options

When starting firefox despite having Ghostery enabled in my addons list it seems to start disabled.

To get it to function I have to go into addons and disable and re-enable it.

Is there some way to get it to work properly?

When starting firefox despite having Ghostery enabled in my addons list it seems to start disabled. To get it to function I have to go into addons and disable and re-enable it. Is there some way to get it to work properly?

All Replies (2)

more options

Is it possible to check to see if its a combination of two addons/plugins by disabling everything else but Ghostery?

Otherwise I would recommend also contacting the developer of the add on with their support contact on the add on page.

more options

It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the extensions.* files (e.g. extensions.json, extensions.sqlite, extensions.ini) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled or not compatible extensions in "Firefox/Tools > Add-ons > Extensions" then click the Tools button at the left end of the Search bar to check if there is a compatibility update available.

If this hasn't helped then also delete possible addons.json and addons.sqlite files.