Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I have multiple questions

  • 1 resposta
  • 1 has this problem
  • 21 views
  • Last reply by cor-el

more options

i cant see what version im using but it's old. it keeps crashing and i can only have one, or two, tabs open without it crashing. obviously this is very frustrating. i just recently noticed i didnt have adobe flash and i added it and firefox is working a bit faster and i can have a few more tabs open depending on if the tabs are constantly updating (like facebook and email) or if they are static. (webpages.) with all the updates i have missed, how long should updating my firefox take? and should it open back up when it is finished? also, would updating speed up my browsing? anything helps! thanks for your time!

i cant see what version im using but it's old. it keeps crashing and i can only have one, or two, tabs open without it crashing. obviously this is very frustrating. i just recently noticed i didnt have adobe flash and i added it and firefox is working a bit faster and i can have a few more tabs open depending on if the tabs are constantly updating (like facebook and email) or if they are static. (webpages.) with all the updates i have missed, how long should updating my firefox take? and should it open back up when it is finished? also, would updating speed up my browsing? anything helps! thanks for your time!

All Replies (1)

more options

Your System Details list shows an old Firefox 15 version:

  • Mozilla/5.0 (Windows NT 6.1; WOW64; rv:15.0) Gecko/20100101 Firefox/15.0.1

Please update to the current Firefox 33 release.

The Firefox version that you currently run is no longer supported with security updates.

  • It is important to update Firefox and add-ons to the latest version to get all security fixes.

You can find the full version of the current Firefox 33.0.1 release in all languages and for all Operating Systems here: