Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Password Bank has found that Firefox was uninstalled from this computer

  • 1 resposta
  • 2 have this problem
  • 1 view
  • Last reply by vesper

more options

I get this message and I would like to know what it means. 'Password Bank has found that Firefox was uninstalled from this computer. Please confirm following elevation request to remove orphan Password Bank support.

I get this message and I would like to know what it means. 'Password Bank has found that Firefox was uninstalled from this computer. Please confirm following elevation request to remove orphan Password Bank support.

Chosen solution

Hi there!

It seems a similar problem has been reported already in the past, for example here: https://support.mozilla.org/en-US/questions/954186

Chances are that you have advanced security software on your computer that you're not using (Password Bank), which can possibly be removed from your computer (because it looks like you're not using it).

I suggest finding the control panel for your computer and removing Password Bank from your system, if you know how to do that.

Ler a resposta no contexto 👍 0

All Replies (1)

more options

Chosen Solution

Hi there!

It seems a similar problem has been reported already in the past, for example here: https://support.mozilla.org/en-US/questions/954186

Chances are that you have advanced security software on your computer that you're not using (Password Bank), which can possibly be removed from your computer (because it looks like you're not using it).

I suggest finding the control panel for your computer and removing Password Bank from your system, if you know how to do that.