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Cant get my Bookmarks which were already synched

  • 3 respostas
  • 2 have this problem
  • 1 view
  • Last reply by guigs

jayeshrathod23
jayeshrathod23
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I Already have a sync account created, all my bookmarks were synched to Firefox.

I have now changed my Laptop, but I dont see any bookmarks when I signin into synch account.

I Already have a sync account created, all my bookmarks were synched to Firefox. I have now changed my Laptop, but I dont see any bookmarks when I signin into synch account.

All Replies (3)

guigs
guigs
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Hi jayeshrathod23, Just to make sure, when you set up you sync account, were you on the old version? (Where a recovery key was required as well as a pair this device while you set up sync? ) If so, you may need to install an other version of firefox to recover the data from the account. Install an older version of Firefox

If this is not the case, when you add the account one more time and successfully login, try Tools > Sync Now to see if the bookmarks appear in a few minutes.

What were the results?

jayeshrathod23
jayeshrathod23 Question owner
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Hi guigs2,

I had setup my sync account on vedrsion 31, and got my machine changed, again install version 31, I try to re-sync everyday, but nothing happens.

guigs
guigs
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Hi jayeshrathod23,

Would it be possible to share any error messages in the sync logs via pastebin.mozilla.org?

  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here