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When I try and send mail from one of two email addresses, it asks me for a password to a google e-mail account I no longer have, so now I can't send any mail

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I have x6 gmail accounts set up on my Thunderbird pop mail. When ever I try and send ANY email from 2 of these accounts ([email protected] & [email protected]) a window pops up and says the following:

Enter your password for [email protected] on smtp.googlemail.com

I haven't had that email address for a couple years, and I've tried every password I've ever used with no luck.

I eventually have to hit cancel, the a new error box pops up that says the following:

Sending of message failed. An error occurred sending mail: Could not get password for smtp.googlemail.com. The message was not sent.


PLEASE PLEASE help, I need these two address to work. Every other address (x4) through Thunerbird works.

Thank you for your time and support.

I have x6 gmail accounts set up on my Thunderbird pop mail. When ever I try and send ANY email from 2 of these accounts ([email protected] & [email protected]) a window pops up and says the following: Enter your password for [email protected] on smtp.googlemail.com I haven't had that email address for a couple years, and I've tried every password I've ever used with no luck. I eventually have to hit cancel, the a new error box pops up that says the following: Sending of message failed. An error occurred sending mail: Could not get password for smtp.googlemail.com. The message was not sent. PLEASE PLEASE help, I need these two address to work. Every other address (x4) through Thunerbird works. Thank you for your time and support.

James modificouno o

Chosen solution

Sounds like you need to do some cleanup on your SMTP server settings.

From the Menu Bar select Tools-Account Settings-Outgoing Server (SMTP)

No menu bar? Press the alt key.

Remove the old server and add the correct ones for your 2 problem accounts.

Ler a resposta no contexto 👍 0

All Replies (5)

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Chosen Solution

Sounds like you need to do some cleanup on your SMTP server settings.

From the Menu Bar select Tools-Account Settings-Outgoing Server (SMTP)

No menu bar? Press the alt key.

Remove the old server and add the correct ones for your 2 problem accounts.

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Are you trying to send an email from "[email protected]" this address??

Check your Thunderbird Account Settings and SMTP

James modificouno o

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Thank you for your help, but I have no idea what an STMP is, nor how to make the changes you are suggesting. Can you help with that please?

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No, the [email protected] has been permanently deactivated for over a year now. I have no idea why it's even asking me for this password.

James modificouno o

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You get the SMTP server settings from your email provider and enter them on the screen I referenced above. You need to delete the old remaining entry for your old email account so it is not used anymore.