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When I put google (or any other words) in my search boxes, they automatically open ebay. Why??

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  • Last reply by ettafan1

ettafan1
ettafan1
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I have had firefox for 1 year, and, until a few weeks ago, I was very happy with it. All of a sudden, when I open this browser, ebay appears in the search box on the right. No matter what I ask google to search, it searches that term from ebay. I get the same result when I try to make a search from the larger search box. Although I visit ebay often, I do not use my computer for ebay exclusively. I actually removed the firefox from my programs, but, missed it and reinstalled. When I reinstalled, I still have ebay in my search box. Why???? If it can not be removed, I guess I will just remove FF from my programs, permanently. I have just about had it with your new and "improved" program. What good is it, if I cannot do a true google search? 

By the way, I tried some of your troubleshooting - "look at the top of your screen, and click the menu  item called help". I opened the menu - THERE IS NO WORD 'HELP'.

As far as I am concerned, your new FireFox is no improvement, if I want to make a search from anyplace other than ebay, I have to open my IE. This is what you call an improvement??!!

I have had firefox for 1 year, and, until a few weeks ago, I was very happy with it. All of a sudden, when I open this browser, ebay appears in the search box on the right. No matter what I ask google to search, it searches that term from ebay. I get the same result when I try to make a search from the larger search box. Although I visit ebay often, I do not use my computer for ebay exclusively. I actually removed the firefox from my programs, but, missed it and reinstalled. When I reinstalled, I still have ebay in my search box. Why???? If it can not be removed, I guess I will just remove FF from my programs, permanently. I have just about had it with your new and "improved" program. What good is it, if I cannot do a true google search? By the way, I tried some of your troubleshooting - "look at the top of your screen, and click the menu item called help". I opened the menu - THERE IS NO WORD 'HELP'. As far as I am concerned, your new FireFox is no improvement, if I want to make a search from anyplace other than ebay, I have to open my IE. This is what you call an improvement??!!

Chosen solution

Hello,

can you try restarting Firefox in safe mode.

see this article Diagnose Firefox issues using Troubleshoot Mode.

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All Replies (2)

Aman Routh
Aman Routh
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Chosen Solution

Hello,

can you try restarting Firefox in safe mode.

see this article Diagnose Firefox issues using Troubleshoot Mode.

ettafan1
ettafan1 Question owner
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Thank you Aman Routh. As much as I love eBay, it is not my idea of a search engine. I had actually deleted Firefox from my programs, but, within 2 days, I re-installed with the same problem. Thanks to you, I have google again. I hope you have a lovely weekend. Regards, Trish