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Unable to open gmail and other google account services. Need urgent help. Firefox version is 29.0.1. Erasedeverythingcache/history+reseted without addons.

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  • Last reply by Moses

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Unable to open gmail and other google account services. Need urgent help. Firefox version is 29.0.1. Erased everything cache/history+reseted without addons. Urgent help please. Same problem in other browsers ie opera/IE. Other websites no problem.

Unable to open gmail and other google account services. Need urgent help. Firefox version is 29.0.1. Erased everything cache/history+reseted without addons. Urgent help please. Same problem in other browsers ie opera/IE. Other websites no problem.

Chosen solution

Personally, I've never had any issues with ABP but questions about ABP would be best answered in the AdBlock Plus forum where there are more people suited to answer as we only deal with Mozilla technical support (e..g Firefox, Thunderbird, Fx for Android)

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You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"
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Moses Hi, I cleared , recleared the cookies/history, then restarted the computer again. Now, working. Two things I want to ask is that does the mozilla addons like Adblock/Ghostery cause cookie problems, the other question - do these addons really block our preferences and and block stats collected by certain authorities.

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Chosen Solution

Personally, I've never had any issues with ABP but questions about ABP would be best answered in the AdBlock Plus forum where there are more people suited to answer as we only deal with Mozilla technical support (e..g Firefox, Thunderbird, Fx for Android)