Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why is deleting a message from my inbox (only) very slow ?

  • 12 freagra
  • 54 leis an bhfadhb seo
  • 20 views
  • Freagra is déanaí ó RonP1943

more options

Seems to be only the inbox that is slow deleting. I have reloaded Thunderbird several times and have the current version at 19th March. I have deleted global-messages-db.sqlite and let it re-index. None of these has had any effect

Seems to be only the inbox that is slow deleting. I have reloaded Thunderbird several times and have the current version at 19th March. I have deleted global-messages-db.sqlite and let it re-index. None of these has had any effect

Réiteach roghnaithe

I have the same problem with very very slow deletes. I think it started with the last Thunderbird update.. I found the profile file but I have no idea what to do then, ???

Read this answer in context 👍 0

All Replies (12)

more options

What is your anti-virus s/w?

more options

My anti virus is Bitdefender but the problem is much mere recent than the installation of Bitdefender and my inbox is the only folder affected

more options
more options

I tried this and, in safe mode it worked properly. I returned to normal mode and it was slow again. I disabled all extensions except British english dictionary and there was an improvement. I can't manage without my calendar, so I enabled Lightning and slow again. I've had Lightning for ages so it's odd to imagine it causing the problem. I opened the calendar in Lightning and high speed was re-established, closed the calendar - slow again ! I moved a few files about as a test - fast again - then slow again - then fast again. It has settled down fast, so fingers crossed and hope ! Thank you Christ1

more options

It's still working 2 days later, although I have no idea what was wrong and, in particular, how only 1 of 4 inboxes in my email system was affected. Thanks again for the help

more options

The problem has started again and this time the fix has not worked. If I uninstall Thunderbird to install a completely new version, will I lose my stored emails and email settings ?

more options

Exclude the Thunderbird profile folder from being scanned by your anti-virus real-time scanner.
Typically you'll need to create an exception for the profile folder. Check this article for help to locate your profile.

http://kb.mozillazine.org/Profile_folder_-_Thunderbird

more options

Thank you for that info, which I have bookmarked for future reference. I detached 3 photographs, which were present when it was working properly and it started working properly again, so fingers crossed and hope it keeps working.

more options

Deleted - accidentally posted thrice

Athraithe ag Arthur_Southwood ar

more options

Deleted - accidentally posted thrice

Athraithe ag Arthur_Southwood ar

more options

If you think your problem has been resolved, please mark this topic as 'Solved'.
Thank you.

more options

Réiteach Roghnaithe

I have the same problem with very very slow deletes. I think it started with the last Thunderbird update.. I found the profile file but I have no idea what to do then, ???

Athraithe ag RonP1943 ar