Firefox opens with homepage automatically set to error.com! Please suggest immediate advice.
Whenever i open firefox browser, it opens as error.com. I have changed my homepage umpteen times, but still opens with error.com. I think it's a virus loaded to firefox browser. I re-installed firefox but still the same problem.
All Replies (5)
could you go to firefox > help > troubleshooting information, copy the contents of that page and paste them here into a reply on the forum? this might give us a clue what is going on...
Application Basics
Name
Firefox
Version
22.0
User Agent
Mozilla/5.0 (Windows NT 6.1; WOW64; rv:22.0) Gecko/20100101 Firefox/22.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Adblock Plus
2.3.2
true
{d10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d}
DivX Plus Web Player HTML5
Norton Toolbar
2013.4.3.4
true
{2D3F3651-74B9-4795-BDEC-6DA2F431CB62}
Norton Vulnerability Protection
12.0.0.380 - 1
true
{BBDA0591-3099-440a-AA10-41764D9DB4DB}
OneClickDownloader
1.3
true
[email protected]
Veoh Web Player
10.10.27.6
true
{cd90bf73-20f6-44ef-993d-bb920303bd2e}
Codecv
1.0
false
[email protected]
Codec-V
0.85.61
false
[email protected]
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.cache.disk.smart_size_cached_value
358400
browser.places.smartBookmarksVersion
4
browser.startup.homepage
error
browser.startup.homepage_override.buildID
20130618035212
browser.startup.homepage_override.mstone
22.0
browser.tabs.warnOnClose
false
extensions.lastAppVersion
22.0
keyword.URL
error
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
plugin.disable_full_page_plugin_for_types
application/pdf
plugin.importedState
true
privacy.sanitize.migrateFx3Prefs
true
security.csp.enable
false
security.OCSP.enabled
0
user.js Preferences
Your profile folder contains a
user.js file, which includes preferences that were not created by Firefox.
Graphics
Adapter Description
ATI Mobility Radeon HD 5145
Adapter Drivers
atiu9p64 aticfx64 atiu9pag aticfx32 atiumd64 atidxx64 atiumdag atidxx32 atiumdva atiumd6a atitmm64
Adapter RAM
512
Device ID
0x9553
Direct2D Enabled
Blocked for your graphics driver version. Try updating your graphics driver to version 10.6 or newer.
DirectWrite Enabled
false (6.2.9200.16571)
Driver Date
3-15-2010
Driver Version
8.712.2.1000
GPU #2 Active
false
GPU Accelerated Windows
1/1 Direct3D 9
Vendor ID
0x1002
WebGL Renderer
Google Inc. -- ANGLE (ATI Mobility Radeon HD 5145 )
AzureCanvasBackend
skia
AzureContentBackend
none
AzureFallbackCanvasBackend
cairo
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.6
4.9.6
NSS
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSMIME
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSSL
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0
Sorry for very late reply!
ok, please try to reset firefox and run a full scan of your system with different security tools like the free version of malwarebytes & adwcleaner.
Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware
If you do not keep changes after a restart or otherwise have problems with preferences, see: