Constant hanging and crashing of Flash on my iMac. tired everything recommened. don't know what to do now...?
Application Basics
Name
Firefox
Version
22.0
User Agent
Mozilla/5.0 (Macintosh; Intel Mac OS X 10.6; rv:22.0) Gecko/20100101 Firefox/22.0
Build Configuration
about:buildconfig
Extensions
Name
Version
Enabled
ID
Troubleshooter
1.1a
true
[email protected]
Important Modified Preferences
Name
Value
browser.cache.disk.capacity
358400
browser.cache.disk.smart_size_cached_value
358400
browser.cache.disk.smart_size.first_run
false
browser.cache.disk.smart_size.use_old_max
false
browser.places.smartBookmarksVersion
4
browser.startup.homepage_override.buildID
20130618035212
browser.startup.homepage_override.mstone
22.0
extensions.lastAppVersion
22.0
gfx.blacklist.direct2d
3
gfx.blacklist.layers.direct3d9
3
gfx.blacklist.webgl.msaa
4
network.cookie.prefsMigrated
true
places.history.expiration.transient_current_max_pages
104858
plugin.disable_full_page_plugin_for_types
application/pdf
plugin.importedState
true
plugin.state.flip4mac wmv plugin
0
plugin.state.silverlight
0
privacy.sanitize.migrateFx3Prefs
true
Graphics
Device ID
0x9488
GPU Accelerated Windows
1/1 OpenGL
Vendor ID
0x1002
WebGL Renderer
ATI Technologies Inc. -- ATI Radeon HD 4670 OpenGL Engine
AzureCanvasBackend
quartz
AzureContentBackend
none
AzureFallbackCanvasBackend
none
JavaScript
Incremental GC
true
Accessibility
Activated
false
Prevent Accessibility
0
Library Versions
Expected minimum version
Version in use
NSPR
4.9.6
4.9.6
NSS
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSMIME
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSSSL
3.14.3.0 Basic ECC
3.14.3.0 Basic ECC
NSSUTIL
3.14.3.0
3.14.3.0
All Replies (5)
Hello,
Try disabling graphics hardware acceleration. Since this feature was added to Firefox, it has gradually improved, but there still are a few glitches.
You might need to restart Firefox in order for this to take effect, so save all work first (e.g., mail you are composing, online documents you're editing, etc.).
Then perform these steps:
- Click the orange Firefox button at the top left, then select the "Options" button, or, if there is no Firefox button at the top, go to Tools > Options.
- In the Firefox options window click the Advanced tab, then select "General".
- In the settings list, you should find the Use hardware acceleration when available checkbox. Uncheck this checkbox.
- Now, restart Firefox and see if the problems persist.
Additionally, please check for updates for your graphics driver by following the steps mentioned in the following Knowledge base articles:
Did this fix your problems? Please report back to us!
Thank you.
Yeah I tried that before and again right now just in case. Still hangs and crashes.
browsing the web works fine but when I come in touch with most videos ...it hangs for several minutes and the reports a crash of Flash. I have upgraded and down graded. Neither worked. Tried turning off all plugins as well with no positive results.
so its just Flash crashing? you may want to read this.
Have you fixed your problem with the info i provided above?