Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

latest download spins 'connecting to the update server', won't download

  • 1 freagra
  • 29 leis an bhfadhb seo
  • 9 views
  • Freagra is déanaí ó smo

grammybrenda
grammybrenda
more options

I have tried to download the latest version of Firefox for the last 5 days on different internet connections. It spins and hangs up on "connecting to the update server". It will not finish the download. Can you please help? Thank you.

I have tried to download the latest version of Firefox for the last 5 days on different internet connections. It spins and hangs up on "connecting to the update server". It will not finish the download. Can you please help? Thank you.

Réiteach roghnaithe

To install Firefox on Mac, follow these steps:

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete Firefox from the Applications folder.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

If the download gets interrupted, check the reasons for it: if it is a weak, slow connection, it would make sense to look for a faster point to connect.

Please report back to see if this helped you!

Read this answer in context 👍 2

All Replies (1)

smo
smo
more options

Réiteach Roghnaithe

To install Firefox on Mac, follow these steps:

  1. Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
  2. After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu).
  3. Delete Firefox from the Applications folder.
  4. Now, go ahead and reinstall Firefox:
    1. Double-click the downloaded installation file and go through the steps of the installation wizard.
    2. Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.

If the download gets interrupted, check the reasons for it: if it is a weak, slow connection, it would make sense to look for a faster point to connect.

Please report back to see if this helped you!