Firefox will only open in safe-mode?
Hello community, I've been having this weird problem lately... Well as I try to open Firefox an error window shows up saying that Firefox chrashed and that it has to be restarted, as soon as I restart Firefox, the message shows again, and only after few tries I'm allowed to start Firefox in safe mode by clicking on a button showing up on another error window. I already have tried to: -Disinstall and reinstall Firefox -Disabling all plugins (won't allow me to manage extensions in safe-mode tough) -Deleting the *-journal files
Any ideas? :'(
P.s.: I'm running Firefox 20.0 on Windows 7, the problem showed up really unexpectedly, didn't install anything new
Réiteach roghnaithe
See:
In Firefox Safe mode these changes are effective:
- all extensions are disabled
- the default theme is used (no persona)
- userChrome.css and userContent.css are ignored
- the default toolbar layout is used (localstore-safe.rdf)
- the Javascript JIT compiler is disabled
- hardware acceleration is disabled
- plugins are not affected
- preferences are not affected
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".
See:
- http://kb.mozillazine.org/Mozilla_Crash_Reporter
- https://support.mozilla.org/kb/Mozilla+Crash+Reporter
All Replies (2)
Réiteach Roghnaithe
See:
In Firefox Safe mode these changes are effective:
- all extensions are disabled
- the default theme is used (no persona)
- userChrome.css and userContent.css are ignored
- the default toolbar layout is used (localstore-safe.rdf)
- the Javascript JIT compiler is disabled
- hardware acceleration is disabled
- plugins are not affected
- preferences are not affected
Try to disable hardware acceleration in Firefox.
- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
- https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
If you have submitted crash reports then please post the IDs of one or more crash reports that have this format:
- bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx
You can find the IDs of the submitted crash reports on the about:crashes page.
- You can open the about:crashes page via the location bar, like you open a website, or open this page via "Help > Troubleshooting Information".
See:
Thanks for the very fast reply, the problem is now gone :) Here are some crash IDs
- a9e94ddb-3c1d-49b3-84db-1fd44f9cea22
- 4c41f30c-45e1-4e63-afb4-20dfc72a383b-flash2
- 4c41f30c-45e1-4e63-afb4-20dfc72a383b-flash1
- 4c41f30c-45e1-4e63-afb4-20dfc72a383b-browser
- 4c41f30c-45e1-4e63-afb4-20dfc72a383b
- bp-0c055f01-1819-4984-9bc1-dc7862130402
- bp-0c055f01-1819-4984-9bc1-dc7862130402
- bp-61ea0cac-5aab-4226-a15e-12fe72130402
- bp-d5d281e4-c2e8-41e2-bed1-f037e2130402
- bp-6a16ce7e-f916-471c-ac80-0a1d22130328
- bp-e0227e29-dd8b-442f-8664-0bd902130327
- bp-a9591ec8-2d40-4186-9c51-9e9572130327
- bp-88af1dec-9ece-4074-93b2-ec0092130327
- bp-b0d0b220-d608-4ea6-8608-fde792130327
- bp-ab265970-c5f5-4395-ac3e-1805e2130327
- bp-f895357e-f328-4991-84c9-d71a72130327
- bp-40355fcf-da12-4d27-9da6-4374a2130326
- bp-9c3fce69-6dad-41c4-ac88-052172130326
- bp-e600cff9-2c52-4c7e-85e6-0733a2130326
- bp-de9274e2-3250-4985-94a4-5cd882130326
- bp-a8a4477c-becb-481d-a71d-f8cdf2130324
- bp-8cad2d3e-9c47-42ab-85db-258d12130324
- bp-e565e27d-184a-4ab3-b604-47ecd2130324
- bp-b4a56400-9ee2-477f-8fa4-45dfc2130324
- bp-beb921ad-cf61-4428-b0da-0f7fe2130324
- bp-87359e26-766c-4c9d-a427-d5a4f2130323
- bp-6ef11366-da1e-45f0-b934-bffff2130323
- b444527b-bb43-48ab-a466-f97c8db3ec80
- a071c76e-c46a-4684-95ed-82e1b798efa3
- 9f64118f-dcd6-4401-84e7-7c13a10aecd1-flash2
- 9f64118f-dcd6-4401-84e7-7c13a10aecd1-flash1
- 9f64118f-dcd6-4401-84e7-7c13a10aecd1-browser
- 9f64118f-dcd6-4401-84e7-7c13a10aecd1