Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I get an annoying ad at the bottom of my screen. When I hit "disable", it shows up as a sidebar. How do I get rid of these annoying ads?

  • 4 fhreagra
  • 14 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó chuck5050

more options

I have looked and haven't found anything on this subject. I'm using Firefox 16.0.2. on a Windows 7 system. I get these ads in a banner covering the bottom of my screen. If I click the "X" button, it will disappear for a little bit and reappear. If I click the "disable" button, it'll appear as a side bar and it doesn't have a "disable" button on it, just an "about this ad" button.

If I click it's "X" button, it reappears as a banner at the bottom of the screen. While the ad is in the side bar position, I get this annoying banner at the bottom saying "related: ".

How do I disable this? It's annoying and I get enough ads on the websites I search.

I have looked and haven't found anything on this subject. I'm using Firefox 16.0.2. on a Windows 7 system. I get these ads in a banner covering the bottom of my screen. If I click the "X" button, it will disappear for a little bit and reappear. If I click the "disable" button, it'll appear as a side bar and it doesn't have a "disable" button on it, just an "about this ad" button. If I click it's "X" button, it reappears as a banner at the bottom of the screen. While the ad is in the side bar position, I get this annoying banner at the bottom saying "related: ". How do I disable this? It's annoying and I get enough ads on the websites I search.

All Replies (4)

more options

Scan for Malware

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try some of the following programs to scan for malware:

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Update Firefox

Update Firefox to the latest release

Reset Firefox

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information. Note: This will cause you to lose any Extensions, Open websites, and some Preferences.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.


Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

more options

I found an add-on called "Yontoo" on my Firefox. I have removed it ans it seems to have corrected my problem. However, just to be sure I'm continuing to scan for malware which will, if there, need to be removed.

more options

I had the same problem I used advanced uninstaller to uninstall fast free converter and now the ads on the bottom of the screen are gone

Athraithe ag chuck5050 ar

more options

try and uninstall fast free converter i did on mine and it worked