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Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Can't connect to main google website-- with error "if your comp/ network is protected by a firewall/ proxy, make sure that Firefox is permitted to access

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dicmar
dicmar
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The connection was reset 



       HERE'S THE ERROR MESSAGE I AM GETTING.  IT BOILS DOWN TO A FIREWALL OR PROXY PROBLEM PLEASE ADVISE.
       



         The connection to the server was reset while the page was loading.
       

       

 The site could be temporarily unavailable or too busy. Try again in a few
   moments.
 If you are unable to load any pages, check your computer's network
   connection.
 If your computer or network is protected by a firewall or proxy, make sure
   that Firefox is permitted to access the Web.
The connection was reset HERE'S THE ERROR MESSAGE I AM GETTING. IT BOILS DOWN TO A FIREWALL OR PROXY PROBLEM PLEASE ADVISE. The connection to the server was reset while the page was loading. The site could be temporarily unavailable or too busy. Try again in a few moments. If you are unable to load any pages, check your computer's network connection. If your computer or network is protected by a firewall or proxy, make sure that Firefox is permitted to access the Web.

All Replies (3)

angela.
angela.
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I just had this problem! I am running version 15.0.1 on windows 7 64bit (that shouldn't matter but I just wanted to let you know)

What finally worked for me was going into File > Options > Advanced >click the encryption tab and un-check TLS 1.0 and keep SSL 3.0 checked.

Hopefully that works for you! I've attached a screenshot for further help if needed :)

dicmar
dicmar Úinéir na ceiste
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Thank you for the suggestion. I made the suggested changes to my settings, but I continue to have same error message and cannot access google.com

Appreciate your attempt to help me.

Meanwhile, the FOLKS at Firefox REMAIN RADIO SILENT and have offered zero help..

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Do a malware check with some malware scanning programs on the Windows computer.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: