Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox 6.0 in windows xp, when loading certain site, it will sometimes show "the connection was reset"

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó cor-el

more options

Environment: Windows XP SP3 + Firefox 6.x
Case: When loading a certain site, which includes three parts, the header, the left menu-bar and the content. It sometimes occurs that the content part will disappear, instead, it will show "the connection was reset".
Frequency: Less than 10%, but we must find the root cause.

'''Environment:''' Windows XP SP3 + Firefox 6.x <br> '''Case:''' When loading a certain site, which includes three parts, the header, the left menu-bar and the content. It sometimes occurs that the content part will disappear, instead, it will show "the connection was reset". <br> '''Frequency:''' Less than 10%, but we must find the root cause.

Athraithe ag eric_ren ar

All Replies (2)

more options

Sometimes this is due to a problem with a website, or due to interfering software, maybe security applications.

Try with another browser. As you appear to be using Windows have a try with Internet Explorer.

Have a look at troubleshooting suggestions in the article


Why are you using Firefox 6 that is outdated and not secure, it puts your data and computer security at risk.

Athraithe ag John99 ar

more options

Is there a secure connection involved with accessing the website?

Do other see this error as well?

If not then you can check the network.http prefs on the about:config page and make sure that they all have the default value.