Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

The appearance always reverts to basic

  • 4 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó Adienz217

more options

Whenever I close firefox, the setting always reverts back to default and all the personas that I downloaded will not be in the appearance setting. I triend unistalling and then re-installing it but its still the same.

Whenever I close firefox, the setting always reverts back to default and all the personas that I downloaded will not be in the appearance setting. I triend unistalling and then re-installing it but its still the same.

Réiteach roghnaithe

Well, if that didn't work, I think the easiest way is to set up a new profile, transfer your personal data to the new profile, and use it for your daily use.

Read https://support.mozilla.org/en-US/kb/Managing-profiles, which explains how to create a new profile. Do not delete your old one.

After you have a new profile created, please read Recovering important data from an old profile, which explains how to move your personal information from your old profile to your new one. Only move over the information you need, as the less we have to move from the old corrupted one the better.

Read this answer in context 👍 0

All Replies (4)

more options

It sounds that for whatever reason Firefox is not saving your preferences. So I think you should take a look at Preferences are not saved, which has got alot of useful information about that specific problem. Specifically the Locked preferences file and the Corrupt preferences file sections. Let me know if that helps. If not, we'll try some more in depth steps.

more options

Thank you for the quick reply. I tried all the steps and the settings still would not save and the appearance would still revert back to the basic theme without saving the previous persona. Any other ideas on what I should do?

more options

Réiteach Roghnaithe

Well, if that didn't work, I think the easiest way is to set up a new profile, transfer your personal data to the new profile, and use it for your daily use.

Read https://support.mozilla.org/en-US/kb/Managing-profiles, which explains how to create a new profile. Do not delete your old one.

After you have a new profile created, please read Recovering important data from an old profile, which explains how to move your personal information from your old profile to your new one. Only move over the information you need, as the less we have to move from the old corrupted one the better.

more options

That worked. Thank you so much for the quick and thorough guide.