Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

My website provider says firefox is interfering with accessing my e-mail

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó cor-el

more options

When my husband tries to access his e-mail he is unable to - the program stops just before the listing of the mail. We were told by Verizon that this may be a Firefox issue.

When my husband tries to access his e-mail he is unable to - the program stops just before the listing of the mail. We were told by Verizon that this may be a Firefox issue.

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).