We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox Sync XML error

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó LeoC4

LeoC4
LeoC4
more options

After installing Firefox Sync and restarting Firefox, I get the following error when I select <Options> on the Firefox Sync 1.7 extension: XML Parsing Error: undefined entity Location: chrome://weave/content/options.xul Line Number 6, Column 3: <setting id="weave-account" type="string" title="&account.label;" /> --^

I used Firefox Sync successfully on Firefox 3.x and 4.x; is this problem related to Firefox 5.1? What do I need to do to fix this?

After installing Firefox Sync and restarting Firefox, I get the following error when I select <Options> on the Firefox Sync 1.7 extension: XML Parsing Error: undefined entity Location: chrome://weave/content/options.xul Line Number 6, Column 3: <setting id="weave-account" type="string" title="&account.label;" /> --^ I used Firefox Sync successfully on Firefox 3.x and 4.x; is this problem related to Firefox 5.1? What do I need to do to fix this?

Réiteach roghnaithe

Hi!

From Firefox 4 on, you don't need the extension. Just uninstall it and keep operating as usual.

At the moment your system is not using the Firefox Sync extension anymore and while it's true that it should be transparent, we are seeing some cases where the extension is causing malfunctions like yours.

Let me know if you still have issues and I will do my best to help you.

Read this answer in context 👍 0

All Replies (2)

Ibai
Ibai
  • Administrator
more options

Réiteach Roghnaithe

Hi!

From Firefox 4 on, you don't need the extension. Just uninstall it and keep operating as usual.

At the moment your system is not using the Firefox Sync extension anymore and while it's true that it should be transparent, we are seeing some cases where the extension is causing malfunctions like yours.

Let me know if you still have issues and I will do my best to help you.

LeoC4
LeoC4 Úinéir na ceiste
more options

Thanks...I forgot that Firefox Sync was already included. Problem solved.