Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

I can't download Firefox 4.0. It ran for 3 hours last night and still didn't update current version that I am using.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

jspornhauer
jspornhauer
more options

When I try to update to version 4.0 it says that it is connecting me to server and is down loading but I don't think it should take 3 hours to download. How long should an update take?

When I try to update to version 4.0 it says that it is connecting me to server and is down loading but I don't think it should take 3 hours to download. How long should an update take?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

If you have problems with updating then best is to download the full version and uninstall the currently installed version.

Download a fresh Firefox copy and save the file to the desktop.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.