We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

downloading the newest version for Mac

  • 1 freagra
  • 4 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó cor-el

das045
das045
more options

I have a MacBook Pro and am running version 10.6.6. I have been using Firefox on my computer for couple of years and have downloaded upgrades with no problems. Today I downloaded an update and tried moving it to my application folder like the instructions direct. I get a dialogue box that pops up telling me: "An older version named "Firefox"already exists in this location. Do you want to replace it with the newer one you're moving?" I then click replace because the only other option is stop. Then another dialogue box pops up: "The operation can't be completed because the item "libsmime3.dylib" is in use" I don't know what this means and now I can't use Firefox and it won't allow me to download the newest version. Can anyone help?

I have a MacBook Pro and am running version 10.6.6. I have been using Firefox on my computer for couple of years and have downloaded upgrades with no problems. Today I downloaded an update and tried moving it to my application folder like the instructions direct. I get a dialogue box that pops up telling me: "An older version named "Firefox"already exists in this location. Do you want to replace it with the newer one you're moving?" I then click replace because the only other option is stop. Then another dialogue box pops up: "The operation can't be completed because the item "libsmime3.dylib" is in use" I don't know what this means and now I can't use Firefox and it won't allow me to download the newest version. Can anyone help?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.