Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Regular crashes and very slow loading of certain pages

  • 2 fhreagra
  • 129 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó cor-el

jkennedy326
jkennedy326
more options

Basically, Firefox closes itself (crahes) VERY regularly; often after turning on the browser for less than a minute. Accessing my account information on play.com is next to impossible, due to a MASSIVE increase in loading times. Same for accessing any of my email accounts. Since this loading time is so large (anywhere from 1-10 minutes), it almost always crashes before the page loads.

I have been using Firefox regularly ever since January and have NEVER had any problems or difficulties with the browser. Problems only began occuring since Friday 6th/Saturday 7th September, 2010.

Also, these increased loading times are similarly affecting my other browsers, including Safari and Internet Explorer. If I try and download a new browser I get a message explaining how the setup has failed every time.

HELP!

Basically, Firefox closes itself (crahes) VERY regularly; often after turning on the browser for less than a minute. Accessing my account information on play.com is next to impossible, due to a MASSIVE increase in loading times. Same for accessing any of my email accounts. Since this loading time is so large (anywhere from 1-10 minutes), it almost always crashes before the page loads. I have been using Firefox regularly ever since January and have NEVER had any problems or difficulties with the browser. Problems only began occuring since Friday 6th/Saturday 7th September, 2010. Also, these increased loading times are similarly affecting my other browsers, including Safari and Internet Explorer. If I try and download a new browser I get a message explaining how the setup has failed every time. HELP!

All Replies (2)

Moses
Moses
  • Moderator
more options

Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.1 r53
  • Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.