Firefox 3.6.4 in XP doesn't respond 1 or 2 links into a Web site home page
Issue
Firefox is having problems with certain web sites
Description
Today Firefox was updated to 3.6.4 on my IBM T23 laptop running XP Pro. It now hangs and does not respond after clicking on a link in my.yahoo.com, and www. bloomberg.com. My desktop running Windows 2000, also updated to Firefox 3.6.4, does not do this
URL of affected sites
http://my.yahoo.com, http://www.bloomberg.com
Troubleshooting information
Application Basics Name Firefox Version 3.6.4 Profile Directory Open Containing Folder Installed Plugins about:plugins Build Configuration about:buildconfig
Extensions Name Version Enabled ID Java Console 6.0.03 true Java Console 6.0.05 true Java Console 6.0.07 true Java Console 6.0.10 true Java Quick Starter 1.0 true [email protected] Java Console 6.0.11 true
Modified Preferences Name Value accessibility.typeaheadfind.flashBar 0 browser.places.importBookmarksHTML false browser.places.importDefaults false browser.places.leftPaneFolderId -1 browser.places.migratePostDataAnnotations false browser.places.smartBookmarksVersion 2 browser.places.updateRecentTagsUri false browser.startup.homepage_override.mstone rv:1.9.2.4 extensions.lastAppVersion 3.6.4 font.name.serif.x-western Arial font.size.variable.x-western 14 network.cookie.prefsMigrated true places.last_vacuum 1273683772 print.print_bgcolor false print.print_bgimages false print.print_command print.print_downloadfonts true print.print_evenpages true print.print_in_color true print.print_margin_bottom 0.5 print.print_margin_left 0.5 print.print_margin_right 0.5 print.print_margin_top 0.5 print.print_oddpages true print.print_orientation 0 print.print_pagedelay 500 print.print_paper_data 0 print.print_paper_height 11.00 print.print_paper_size 7798845 print.print_paper_size_type 1 print.print_paper_size_unit 0 print.print_paper_width 8.50 print.print_printer EPSON Stylus COLOR 880 print.print_reversed false print.print_scaling 1.00 print.print_shrink_to_fit true print.print_to_file false print.printer_EPSON_Stylus_COLOR_860.print_bgcolor false print.printer_EPSON_Stylus_COLOR_860.print_bgimages false print.printer_EPSON_Stylus_COLOR_860.print_command print.printer_EPSON_Stylus_COLOR_860.print_downloadfonts true print.printer_EPSON_Stylus_COLOR_860.print_edge_bottom 0 print.printer_EPSON_Stylus_COLOR_860.print_edge_left 0 print.printer_EPSON_Stylus_COLOR_860.print_edge_right 0 print.printer_EPSON_Stylus_COLOR_860.print_edge_top 0 print.printer_EPSON_Stylus_COLOR_860.print_evenpages true print.printer_EPSON_Stylus_COLOR_860.print_footercenter print.printer_EPSON_Stylus_COLOR_860.print_footerleft &PT print.printer_EPSON_Stylus_COLOR_860.print_footerright &D print.printer_EPSON_Stylus_COLOR_860.print_headercenter print.printer_EPSON_Stylus_COLOR_860.print_headerleft &T print.printer_EPSON_Stylus_COLOR_860.print_headerright &U print.printer_EPSON_Stylus_COLOR_860.print_in_color true print.printer_EPSON_Stylus_COLOR_860.print_margin_bottom 0.5 print.printer_EPSON_Stylus_COLOR_860.print_margin_left 0.5 print.printer_EPSON_Stylus_COLOR_860.print_margin_right 0.5 print.printer_EPSON_Stylus_COLOR_860.print_margin_top 0.5 print.printer_EPSON_Stylus_COLOR_860.print_oddpages true print.printer_EPSON_Stylus_COLOR_860.print_orientation 0 print.printer_EPSON_Stylus_COLOR_860.print_pagedelay 500 print.printer_EPSON_Stylus_COLOR_860.print_paper_data 1 print.printer_EPSON_Stylus_COLOR_860.print_paper_height 11.00 print.printer_EPSON_Stylus_COLOR_860.print_paper_size 7798845 print.printer_EPSON_Stylus_COLOR_860.print_paper_size_type 0 print.printer_EPSON_Stylus_COLOR_860.print_paper_size_unit 0 print.printer_EPSON_Stylus_COLOR_860.print_paper_width 8.50 print.printer_EPSON_Stylus_COLOR_860.print_reversed false print.printer_EPSON_Stylus_COLOR_860.print_scaling 1.00 print.printer_EPSON_Stylus_COLOR_860.print_shrink_to_fit true print.printer_EPSON_Stylus_COLOR_860.print_to_file false print.printer_EPSON_Stylus_COLOR_860.print_unwriteable_margin_bottom 0 print.printer_EPSON_Stylus_COLOR_860.print_unwriteable_margin_left 0 print.printer_EPSON_Stylus_COLOR_860.print_unwriteable_margin_right 0 print.printer_EPSON_Stylus_COLOR_860.print_unwriteable_margin_top 0 print.printer_EPSON_Stylus_COLOR_880.print_bgcolor false print.printer_EPSON_Stylus_COLOR_880.print_bgimages false print.printer_EPSON_Stylus_COLOR_880.print_command print.printer_EPSON_Stylus_COLOR_880.print_downloadfonts true print.printer_EPSON_Stylus_COLOR_880.print_edge_bottom 0 print.printer_EPSON_Stylus_COLOR_880.print_edge_left 0 print.printer_EPSON_Stylus_COLOR_880.print_edge_right 0 print.printer_EPSON_Stylus_COLOR_880.print_edge_top 0 print.printer_EPSON_Stylus_COLOR_880.print_evenpages true print.printer_EPSON_Stylus_COLOR_880.print_footercenter print.printer_EPSON_Stylus_COLOR_880.print_footerleft &PT print.printer_EPSON_Stylus_COLOR_880.print_footerright &D print.printer_EPSON_Stylus_COLOR_880.print_headercenter print.printer_EPSON_Stylus_COLOR_880.print_headerleft &T print.printer_EPSON_Stylus_COLOR_880.print_headerright &U print.printer_EPSON_Stylus_COLOR_880.print_in_color true print.printer_EPSON_Stylus_COLOR_880.print_margin_bottom 0.5 print.printer_EPSON_Stylus_COLOR_880.print_margin_left 0.5 print.printer_EPSON_Stylus_COLOR_880.print_margin_right 0.5 print.printer_EPSON_Stylus_COLOR_880.print_margin_top 0.5 print.printer_EPSON_Stylus_COLOR_880.print_oddpages true print.printer_EPSON_Stylus_COLOR_880.print_orientation 0 print.printer_EPSON_Stylus_COLOR_880.print_pagedelay 500 print.printer_EPSON_Stylus_COLOR_880.print_paper_data 1 print.printer_EPSON_Stylus_COLOR_880.print_paper_height 11.00 print.printer_EPSON_Stylus_COLOR_880.print_paper_size_type 0 print.printer_EPSON_Stylus_COLOR_880.print_paper_size_unit 0 print.printer_EPSON_Stylus_COLOR_880.print_paper_width 8.50 print.printer_EPSON_Stylus_COLOR_880.print_reversed false print.printer_EPSON_Stylus_COLOR_880.print_scaling 1.00 print.printer_EPSON_Stylus_COLOR_880.print_shrink_to_fit true print.printer_EPSON_Stylus_COLOR_880.print_to_file false print.printer_EPSON_Stylus_COLOR_880.print_unwriteable_margin_bottom 0 print.printer_EPSON_Stylus_COLOR_880.print_unwriteable_margin_left 0 print.printer_EPSON_Stylus_COLOR_880.print_unwriteable_margin_right 0 print.printer_EPSON_Stylus_COLOR_880.print_unwriteable_margin_top 0 print.printer_Samsung_ML-2510_Series.print_bgcolor false print.printer_Samsung_ML-2510_Series.print_bgimages false print.printer_Samsung_ML-2510_Series.print_command print.printer_Samsung_ML-2510_Series.print_downloadfonts true print.printer_Samsung_ML-2510_Series.print_evenpages true print.printer_Samsung_ML-2510_Series.print_footercenter print.printer_Samsung_ML-2510_Series.print_footerleft &PT print.printer_Samsung_ML-2510_Series.print_footerright &D print.printer_Samsung_ML-2510_Series.print_headercenter print.printer_Samsung_ML-2510_Series.print_headerleft &T print.printer_Samsung_ML-2510_Series.print_headerright &U print.printer_Samsung_ML-2510_Series.print_in_color true print.printer_Samsung_ML-2510_Series.print_margin_bottom 0.5 print.printer_Samsung_ML-2510_Series.print_margin_left 0.5 print.printer_Samsung_ML-2510_Series.print_margin_right 0.5 print.printer_Samsung_ML-2510_Series.print_margin_top 0.5 print.printer_Samsung_ML-2510_Series.print_oddpages true print.printer_Samsung_ML-2510_Series.print_orientation 0 print.printer_Samsung_ML-2510_Series.print_pagedelay 500 print.printer_Samsung_ML-2510_Series.print_paper_data 1 print.printer_Samsung_ML-2510_Series.print_paper_height 11.00 print.printer_Samsung_ML-2510_Series.print_paper_size 7798845 print.printer_Samsung_ML-2510_Series.print_paper_size_type 0 print.printer_Samsung_ML-2510_Series.print_paper_size_unit 0 print.printer_Samsung_ML-2510_Series.print_paper_width 8.50 print.printer_Samsung_ML-2510_Series.print_reversed false print.printer_Samsung_ML-2510_Series.print_scaling 1.00 print.printer_Samsung_ML-2510_Series.print_shrink_to_fit true print.printer_Samsung_ML-2510_Series.print_to_file false privacy.sanitize.migrateFx3Prefs true security.warn_viewing_mixed false
Firefox version
3.6.4
Operating system
Windows XP
User Agent
Mozilla/5.0 (Windows; U; Windows NT 5.1; en-US; rv:1.9.2.4) Gecko/20100611 Firefox/3.6.4
Plugins installed
- -np-mswmp
- Java(TM) Platform SE binary
- Coupons, Inc. Coupon Printer DLL
- Coupons, Inc. Coupon Printer Plugin
- Default Plug-in
- Shockwave Flash 10.0 r45
- Picasa plugin
- Google Update
- Java Plug-in 1.6.0_11 for Netscape Navigator (DLL Helper)
- Adobe Acrobat Plug-In Version 5.00 for Netscape
- DRM Netscape Network Object
- DRM Store Netscape Plugin
- Npdsplay dll
Réiteach roghnaithe
After upgrading to Firefox 3.6.4 suddenly yahoo.com and myyahoo.com pages open as blanks. Both sites functional using Internet Explorer.
What is the best method to undo 3.6.4 upgrade?
Read this answer in context 👍 0All Replies (3)
Réiteach Roghnaithe
After upgrading to Firefox 3.6.4 suddenly yahoo.com and myyahoo.com pages open as blanks. Both sites functional using Internet Explorer.
What is the best method to undo 3.6.4 upgrade?
I've had this problem for about three days now. Firefox 3.6.8 won't load up my yahoo homepage, or Ebay. Internet Explore will though
dianej,
Try this, go to tools, add-ons, extensions. if you have more than one (the latest) Java consoles, uninstall them. You only need the latest console and it should match the Java Platform in Plugins. I had a VERY similar problem displaying weatherunderground. It would not display the pages correctly and I would get pages of errors that stated
"window.addEvent is not a function" I spent the last two hours fixing this problem. All I did was remove the 6.0.18, 6.0.19, 6.0.20 Java consoles from my 3.6.8 Firefox. After a FF restart, no more errors.
There should be more information in FF when you update Java. No one tells you that you should go in and delete the older consoles.
Good luck Mick
Athraithe ag MickM ar