Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Still windup with Yahoo search website when search on Firefox.

more options

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening?

Thanks,

Alex

After setting Firefox as the default browser, every time I search on address, it opens Yahoo website instead of staying with Firefox. What else can I do to stop this from happening? Thanks, Alex

All Replies (5)

more options

Hi Alex, you normally control where your search results appear using the settings on the Search panel of the Settings page:

Change your default search settings in Firefox

By default, Firefox sends your query to Google. Other built-in options include Bing and DuckDuckGo. Yahoo is not a built-in option, and usually would be added by an add-on.

If you change your default search engine to Google, Bing, or DuckDuckGo, do you get results on the selected site?

If not:

To determine what is causing this, could you tell me:

(Q1) When you type some words in the address bar, what does Firefox say it is going to do with your text? For example: "Search with Google", "Search with Yahoo", or something else?

(Q2) Does the problem cease if you test in Firefox's Troubleshoot Mode? In that mode, Firefox temporarily deactivates extensions and userChrome.css/userContent.css files that could be causing the problem. Here's how to test:

If Firefox is running:

You can restart Firefox in Troubleshoot Mode using either:

  • "3-bar" menu button > Help > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)
  • (menu bar) Help menu > Troubleshoot Mode... (before Fx88: Restart with Add-ons Disabled)

and OK the restart. A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

If Firefox is not running:

Hold down the Shift key when starting Firefox. (On Mac, hold down the option/alt key instead of the Shift key.) A small dialog should appear. Click the Open button (before Fx88: "Start in Safe Mode" button).

Note: Don't use the Refresh without first reviewing this article to understand what will be deleted: Refresh Firefox - reset add-ons and settings.

Any improvement?

more options

I went through the steps, but to no avail!

Best,

Alex

more options

Hi Alex, could you answer this part:

jscher2000 - Support Volunteer said

To determine what is causing this, could you tell me: (Q1) When you type some words in the address bar, what does Firefox say it is going to do with your text? For example: "Search with Google", "Search with Yahoo", or something else?

You mentioned "still wind up with Yahoo search" which implies that this problem happens in other browsers on your system. In case there is a system level program causing this, I suggest running some malware cleaners. The following support article lists programs that are free or have a free trial: Troubleshoot Firefox issues caused by malware.

more options

I went through the steps, but to no avail!

Best,

Alex

more options

Hi Alex, could you answer this part:

jscher2000 - Support Volunteer said

To determine what is causing this, could you tell me: (Q1) When you type some words in the address bar, what does Firefox say it is going to do with your text? For example: "Search with Google", "Search with Yahoo", or something else?