We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Denied access to website due to my Firefox web browser not being updated

  • 5 fhreagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó ddeaver80

more options

I attempted to access the Honda Financial Services website and repeatedly was denied with the error message stating that my web browser needs to be updated to the most current version. It looks like I am on the most current version of 38.1. Please clarify how I can remedy this issue. Thank you for your time and assistance.

Sincerely, David

I attempted to access the Honda Financial Services website and repeatedly was denied with the error message stating that my web browser needs to be updated to the most current version. It looks like I am on the most current version of 38.1. Please clarify how I can remedy this issue. Thank you for your time and assistance. Sincerely, David

Réiteach roghnaithe

unfortunately on iOS you can't use an extension to modify the user agent as add-ons aren't supported.

Read this answer in context 👍 0

All Replies (5)

more options

Is it Firefox for iOS, right? So this is that website's issue. They didn't recognize correctly your browser. You have to tell them to fix their UA sniffer.

more options

Yes it is Firefox for iOS. Pardon my computer illiteracy, I need to tell the website that they need to fix their UA sniffer? What is a UA sniffer? You wouldn’t be trying to prank me now would you Ty? Lol

more options

UA = user agent, the browser's self-identification

The site may be requiring "Firefox" to be in the range of, say, version 78-93. However, Firefox for iOS has a different numbering series so if the site's version checker doesn't account for that, it will reject you without a good reason.

more options

Réiteach Roghnaithe

unfortunately on iOS you can't use an extension to modify the user agent as add-ons aren't supported.

more options

Thank you all for the education and assistance. I appreciate it very much! Have a great day!