Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

MOZ TBIRD master password reset

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó sfhowes

awneitsch
awneitsch
more options

I no longer have access to Tbird. I have no saved passwords and cannot change my master password. I keep getting 'enter your password for awneitsch on imap.shaw.ca'

I no longer have access to Tbird. I have no saved passwords and cannot change my master password. I keep getting 'enter your password for awneitsch on imap.shaw.ca'

All Replies (1)

sfhowes
sfhowes
  • Top 10 Contributor
more options

If you delete these 3 files from the profile folder: logins.json, key4.db, cert9.db, while TB is closed, any master password and account passwords will be removed. Help/Troubleshooting, Profile Folder, Open Folder, to open the profile. But I think your error message is asking for an account password. To reset an account password, contact Shaw, either through their website or by phone.