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Mozilla Thunderbird stopped receiving and sending emails for tpg account on 30 October. Yahoo mail account still works

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  • Freagra is déanaí ó enricomaggio89

ralph_cleary2002
ralph_cleary2002
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bold text" Mozilla Thunderbird on my laptop (windows 10) stopped receiving and sending emails from tpg server on 30 October. My other mail account on Thunderbird continues to work normally. TPG mail still works on my phone and on the tpg website. I rang tpg and they helped me set up existing account again but I received error message. My tpg password still works for the tpg site, so seems ok. ralph_cleary2002

'''bold text" Mozilla Thunderbird on my laptop (windows 10) stopped receiving and sending emails from tpg server on 30 October. My other mail account on Thunderbird continues to work normally. TPG mail still works on my phone and on the tpg website. I rang tpg and they helped me set up existing account again but I received error message. My tpg password still works for the tpg site, so seems ok. ralph_cleary2002

Réiteach roghnaithe

What are your settings? They should be mail.tpg.com.au on port 110 (POP) or 143 (IMAP) and port 25 (SMTP); connection security = none, authentication = password, transmitted insecurely, User Name = part of email address before @.

https://www.tpg.com.au/support/thunderbird_3.php

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All Replies (4)

Wayne Mery
Wayne Mery
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  • Top 10 Contributor
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See https://support.mozilla.org/en-US/kb/thunderbird-78-faq#w_after-upgrading-to-thunderbird-78-i-cannot-get-or-send-email-messages

sfhowes
sfhowes
  • Top 10 Contributor
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Réiteach Roghnaithe

What are your settings? They should be mail.tpg.com.au on port 110 (POP) or 143 (IMAP) and port 25 (SMTP); connection security = none, authentication = password, transmitted insecurely, User Name = part of email address before @.

https://www.tpg.com.au/support/thunderbird_3.php

ralph_cleary2002
ralph_cleary2002 Úinéir na ceiste
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TPG support patiently walked me through the solution largely as indicated in the replies. Thank you everybody for your help, it is much appreciated. I did pass on the Mozilla perpective to TPG that they need to upgrade their TLS setting.

enricomaggio89
enricomaggio89
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Hi everybody, sorry but i have maybe the same problem but for me doesn t work! I have install the old Thunderbird version because with a new one i can t send or receive emails. I need to configure 2 emails TPG not only 1. 1 works and the other NOT! Please help TPG SUPPORT says my settings are all good but doesn t work so suggest me to contact the Mozilla customer services.