Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox sync erased my Metamask account with all the money.

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 6 views
  • Freagra is déanaí ó cor-el

more options

Hi.

I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my Firefox account and 2nd was not.

When I synced my 2nd computer, my Metamask wallet on that computer changed to wallet from 1st computer and now I don't know hot to get my 2nd wallet back.

How to contact Firefox support to get a backup from Firefox Sync to get old version of my wallet?

Thanks in advance for your help!

Hi. I am using firefox to access my Metamask wallet. I have two different computers with Firefox with two different Metamask wallets. My 1st computer was synced with my Firefox account and 2nd was not. When I synced my 2nd computer, my Metamask wallet on that computer changed to wallet from 1st computer and now I don't know hot to get my 2nd wallet back. How to contact Firefox support to get a backup from Firefox Sync to get old version of my wallet? Thanks in advance for your help!

All Replies (2)

more options

Apparently you were using the same account data, and so sync used one over the other. I suggest you log into the other account and use the 'Forgot Password' link. After, see if you can change the account name. Otherwise, disable sync.

more options

If you use the Time Machine or other backup then try to restore file(s) from this backup.