Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of. You can try these free programs to scan for malware, which work with your existing antivirus software: * [https://www.microsoft.com/en-us/wdsi/products/scanner Microsoft Safety Scanner] * [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware] * [http://support.kaspersky.com/viruses/disinfection/5350 Anti-Rootkit Utility - TDSSKiller] (for more info, see this [https://www.bleepingcomputer.com/download/tdsskiller/ alternate TDSSKiller download page]) * [https://www.malwarebytes.com/adwcleaner/ AdwCleaner] (for more info, see this [http://www.bleepingcomputer.com/download/adwcleaner/ alternate AdwCleaner download page]) * [http://www.surfright.nl/en/hitmanpro/ Hitman Pro] * [http://www.eset.com/us/online-scanner/ ESET Online Scanner] Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article. Did this fix your problems? Please report back to us!

I tried a full scan Microsoft Safety Scanner and it did not remove to the malware. Tomorrow I will try another.

Type '''about:addons'''<enter> in the address bar to open your Add-ons Manager&#46;<br> Hot key; '''(<Control> ''[Mac=<Command>]'' <Shift> A) ''' In the Add-ons Manager, on the left, select '''Extensions&#46; '''<br> Remove “ Yahoo “ '''Anything&#46; ''' Also remove SafeSearch, SearchAssist Incognito, FileConverter Addon, SearchLock, DiscreteSearch, WebSearch, Findwide Search Engine, securedsearch Now do the same in the computer’s '''Programs Folder&#46; ''' '''Windows:''' Start > Control Panel > Uninstall Programs&#46;<br> '''Mac:''' Open the '''Applications''' folder&#46;<br> '''Linux:''' Check your user manual&#46;