Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

unable to send mail after update to version 68.10.0

  • 7 bhfreagra
  • 1 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Stans

more options

Hi all, I'am left in serious troubles after the most recent update of Thunderbird to version 68.10.0. This morning (before the update) all went well, after the update this afternoon, I'm not longer able to send emails. Receiving is no problem. I added a screenshot of my SMTP settings. Windows 10 with latest updates. Service provider is Telenet (Belgium), but the problem is not located there, because their webmail functions normally. No firewall. Antivirus Avast Free edition (turned it off to try, but no solution).

Hi all, I'am left in serious troubles after the most recent update of Thunderbird to version 68.10.0. This morning (before the update) all went well, after the update this afternoon, I'm not longer able to send emails. Receiving is no problem. I added a screenshot of my SMTP settings. Windows 10 with latest updates. Service provider is Telenet (Belgium), but the problem is not located there, because their webmail functions normally. No firewall. Antivirus Avast Free edition (turned it off to try, but no solution).
Attached screenshots

Réiteach roghnaithe

I'm glad it worked out. You're most welcome.

Read this answer in context 👍 0

All Replies (7)

more options

A screenshot of the error message you get when sending would be more useful.

more options

I'm sorry to say but there is no error message. Thunderbird puts the mail in the "Sent" Folder, just as if it would have been sent. Discovered that yesterday after a phonecall from my insurance compagny that was waiting for un urgent document.

more options

Send a test message to another email account of yours. See if the message gets delivered.

more options

First of all, thanks for your answers Stans ! Sending mail to my gmail account or to my girlfriends account is not deliverd, but still, as i said previous, Tbird puts the message in the Sent-folder as if it was sent... Just changed my pasword (as I read in an older answer of you on someone's question), but no solution either.

more options

Ok. Go to Account Settings > Outgoing Server (SMTP) Settings and delete the smtp server that is in use by the affected account. Close the dialog, restart Thunderbird then go to the same section and add the SMTP server afresh. Make sure to use your service provider's settings. Next, open Tbird's password manager and delete the entry for your provider's smtp server, then try sending the message. If all goes well, Thunderbird will prompt you for the password to log in to the smtp server. MAke sure you check the box to make Tbird remember the password.

more options

Stans, a million thanks to you and your knowledge, it worked !!!

Many, many, many thanks, you saved me from hudge trouble concerning the mails i need for my job.

Don't know how to thank you enough !!

Geert.

more options

Réiteach Roghnaithe

I'm glad it worked out. You're most welcome.