Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

There seems to be a bug, Firefox keeps resetting itself. I downloaded the new version that's when it started. I reinstalled older version and its still happenin

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó FredMcD

more options

There seems to be a bug, Firefox keeps resetting itself. I downloaded the new version that's when it started. Every day or two it kicks me out of all my accounts, uninstalls the add-ons and deletes all my history/cache/everything. So I reinstalled an older version and its still happening. I've been using Firefox for years and always loved it, never had any issues. Haven't changed any settings on my end that would affect this.

There seems to be a bug, Firefox keeps resetting itself. I downloaded the new version that's when it started. Every day or two it kicks me out of all my accounts, uninstalls the add-ons and deletes all my history/cache/everything. So I reinstalled an older version and its still happening. I've been using Firefox for years and always loved it, never had any issues. Haven't changed any settings on my end that would affect this.

All Replies (2)

more options

Separate Security Issue: Update your Flash Player or remove it using these links; Uninstall Flash Player | Windows {web link} Uninstall Flash Player | Mac {web link}

Note: Windows users should download the ActiveX for Internet Explorer. and the plugin for Plugin-based browsers (like Firefox).

Note: Windows 8 and Windows 10 have built-in flash players and Adobe will cause a conflict. Install the plugin only. Not the ActiveX.

Flash Player Version 32.0.0.255

https://get.adobe.com/flashplayer/ Direct link scans current system and browser Note: Other software is offered in the download. <Windows Only>

https://get.adobe.com/flashplayer/otherversions/ Step 1: Select Operating System Step 2: Select A Version (Firefox, Win IE . . . .) Note: Other software is offered in the download. <Windows Only> +++++++++++++++++++ See if there are updates for your graphics drivers https://support.mozilla.org/en-US/kb/upgrade-graphics-drivers-use-hardware-acceleration

more options

jenisabelfriend said

Firefox keeps resetting itself

Please explain the problem in detail. What happens? What are the exact error message(s) ?


Back up and restore information in Firefox profiles.{web link} I use an add-on that makes backups of my user profile, Just In Case. Unfortunately, it is not compatible with the current Firefox.

Every now and then, open the profile folder and create a copy of the current profile as is to another location on your hard drive. This way you will have a backup.

If you do this each day, you will not lose much data. This should be done with Firefox Closed.

Note: In case you need to restore from these backups, you may need to overwrite old or corrupted files.