Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why does Firefox change my home page and search option every time it does an update or I try to restore?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 12 views
  • Freagra is déanaí ó FredMcD

RRyan53
RRyan53
more options

Home page, new pages or tabs work fine until a software update is loaded. Then my home page and the search engine is changed to Bing. This has been happening on upgrades for several months, and I have not been able to get a satisfactory answer from any search effort or support screen.

I have found article after article which tell me how to set my defaults, and I think I know how to do that, but nothing about how to solve my problem on updates, and why it keeps changing, even if that is what the article title says.

I'm to the point that if I can't get this resolved, I will switch my browser, which would be a shame since I have always liked Mozilla browsers, Netscape and Firefox.

Home page, new pages or tabs work fine until a software update is loaded. Then my home page and the search engine is changed to Bing. This has been happening on upgrades for several months, and I have not been able to get a satisfactory answer from any search effort or support screen. I have found article after article which tell me how to set my defaults, and I think I know how to do that, but nothing about how to solve my problem on updates, and why it keeps changing, even if that is what the article title says. I'm to the point that if I can't get this resolved, I will switch my browser, which would be a shame since I have always liked Mozilla browsers, Netscape and Firefox.

All Replies (2)

Pj
Pj
more options

Hmm. My Prefs hold on browser Updates. A mystery to me. Perhaps someone else may have an idea.

Maybe a search on BugZilla.MoZilla.Org might have something there.


~Pj

FredMcD
FredMcD
more options

https://support.mozilla.org/en-US/kb/how-to-fix-preferences-wont-save

Note: Some software, like Advanced SystemCare with Surfing Protection, can protect files in the Firefox profile folder against changes. If you have such software then check the settings or uninstall this software.