We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

don't working "send to -> mail recipient"

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 18 views
  • Freagra is déanaí ó sfhowes

more options

After updating Mozilla Thunderbird from version 60.5.1 to version 60.5.2/60.5.3/60.6.0 don't working "send to -> mail recipient" randomly. For example: all files with Russian characters don't attaching and nothing happen, some files with English characters don't attaching. HKLM\SOFTWARE\Clients\Mail\Mozilla Thunderbird\SupportUTF8 - 0. Trying clean install - didn't help. When I'm downgrade from 60.5.2/60.5.3/60.6.0 to 60.5.1 version there is bug with encoding (e.x. "Сообщение готово к отправке"), but files attaching.

After updating Mozilla Thunderbird from version 60.5.1 to version 60.5.2/60.5.3/60.6.0 don't working "send to -> mail recipient" randomly. For example: all files with Russian characters don't attaching and nothing happen, some files with English characters don't attaching. HKLM\SOFTWARE\Clients\Mail\Mozilla Thunderbird\SupportUTF8 - 0. Trying clean install - didn't help. When I'm downgrade from 60.5.2/60.5.3/60.6.0 to 60.5.1 version there is bug with encoding (e.x. "Сообщение готово к отправке"), but files attaching.

Réiteach roghnaithe

It seems there are still some unresolved issues with this bug, especially with non-ASCII characters. See if this suggestion makes a difference:

https://bugzilla.mozilla.org/show_bug.cgi?id=1530820#c145

Read this answer in context 👍 1

All Replies (2)

more options

Download the installer from https://www.thunderbird.net/ and run it. You do not need to uninstall. It is a known bug.

more options

Réiteach Roghnaithe

It seems there are still some unresolved issues with this bug, especially with non-ASCII characters. See if this suggestion makes a difference:

https://bugzilla.mozilla.org/show_bug.cgi?id=1530820#c145