Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When I use the ctrl + c to copy in Thunderbird it reduces the font size of the email I am copying from.

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 17 views
  • Freagra is déanaí ó vmanct

vmanct
vmanct
more options

Hello:

When I use the ctrl + c to copy in Thunderbird it reduces the font size of the entire email I am copying from. The font size will continue to reduce in size until I release the ctrl key. This problem started about a week ago. I am running the latest version of Thunderbird.

I don't even have to engage the letter "c". After I highlight something in an email I want to copy as soon as press the the ctrl key the entire email starts to reduce in font size.

I have no idea why. What I end up having to do after highlighting what I want to copy is go the menu bar and select edit>copy. It's the only way I can copy something without the font size of the text reducing in size.

This problem is isolated with Thunderbird. I can use ctrl + c to copy text from any other program (e.g. word) without the font getting smaller.

Assistance with this problem would be appreciated

vmanct

Hello: When I use the ctrl + c to copy in Thunderbird it reduces the font size of the entire email I am copying from. The font size will continue to reduce in size until I release the ctrl key. This problem started about a week ago. I am running the latest version of Thunderbird. I don't even have to engage the letter "c". After I highlight something in an email I want to copy as soon as press the the ctrl key the entire email starts to reduce in font size. I have no idea why. What I end up having to do after highlighting what I want to copy is go the menu bar and select edit>copy. It's the only way I can copy something without the font size of the text reducing in size. This problem is isolated with Thunderbird. I can use ctrl + c to copy text from any other program (e.g. word) without the font getting smaller. Assistance with this problem would be appreciated vmanct

Réiteach roghnaithe

I am unble to reproduce your result on Thunderbird 60. So, restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

Read this answer in context 👍 0

All Replies (2)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Réiteach Roghnaithe

I am unble to reproduce your result on Thunderbird 60. So, restart Thunderbird with add-ons disabled (Thunderbird Safe Mode). On the Help menu, click on "Restart with Add-ons Disabled". If Thunderbird works like normal, there is an Add-on or Theme interfering with normal operations. You will need to re-enable add-ons one at a time until you locate the offender.

vmanct
vmanct Úinéir na ceiste
more options

Hi Matt:

I appreciate you taking the time to read my post and offer a solution.

I followed your suggestion and enabled Thunderbird safe mode. Unfortunately it did not work. Every time I press down on the "CTRL" key an email's font will start to reduce in size. The font reduction does not stop until I release the CTRL key.

Regards vmanct