Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

cant copypaste info on firefox

more options

A firefox does not copy information from outside. It copies only from the browser. why is that? I can not copy the information from the telegram and paste it in firefox.

but on other browsers all works.

A firefox does not copy information from outside. It copies only from the browser. why is that? I can not copy the information from the telegram and paste it in firefox. but on other browsers all works.

All Replies (13)

more options

and now it starts working... wtf... why firefox have so many bugs? i like it. but this is stupid

more options

If the problem returns, let us know. Then we can work on it.

more options

Note that the usual steps to try in cases like that is to close (quit) and restart Firefox or reboot the computer.

more options

cor-el said

Note that the usual steps to try in cases like that is to close (quit) and restart Firefox or reboot the computer.

is this a rare problem? or can it appear frequently? Did you have this?

more options

FredMcD said

If the problem returns, let us know. Then we can work on it.

restart pc \ reinstall firefox?

more options

Reboot the computer. Does the problem come back?

more options

FredMcD said

Reboot the computer. Does the problem come back?

yes, it sometimes appears again. but then it goes on after a minute(without reboot). what could be the problem?

more options

Let's make sure your system is clean.

You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

You can check for sandbox security issues.

You can set this pref to 2 or 1 on the about:config page to lower the sandbox security setting.

  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.

If '1' still doesn't have effect then try '0' to disable the sandbox.

If this didn't work then undo/reverse the change and reset the pref via the right-click context menu to the default value.

You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

more options

FredMcD said

Let's make sure your system is clean. You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

no i have not. i have clear system and clear firefox. in fact it happened once. I do not see this anymore. but I would like to know why this happened. However, if you have not encountered such a problem...

more options

cor-el said

You can check for sandbox security issues. You can set this pref to 2 or 1 on the about:config page to lower the sandbox security setting.
  • security.sandbox.content.level = 1
  • close and restart Firefox to make the change effective.
If '1' still doesn't have effect then try '0' to disable the sandbox. If this didn't work then undo/reverse the change and reset the pref via the right-click context menu to the default value. You can open the about:config page via the location/address bar. You can accept the warning and click "I accept the risk!" to continue.

wut is this? sandbox?

more options

could it be a one-time bug?

more options

The clipboard is part of the operating system, and it's possible that Firefox lost access to it temporarily for some odd reason. If it doesn't happen regularly, it's difficult to figure out what could be causing it.