Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

when I hit my internet explorer tab an add appears trying to get me to download Firefox with no way to exit but to download, but I already have the app.

  • 1 freagra
  • 1 leis an bhfadhb seo
  • 1 view
  • Freagra is déanaí ó FredMcD

nealredowl
nealredowl
more options

Help me get rid 


of it and give me back control of explorer. If I have to I'll get rid of Firefox. Don't force adds on me.
Help me get rid of it and give me back control of explorer. If I have to I'll get rid of Firefox. Don't force adds on me.

All Replies (1)

FredMcD
FredMcD
more options

Two possibilities.

1) Check your homepage setting.

2) You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.