Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Why am I getting an error about a Zeus virus, and the background is all porn pics???

  • 3 fhreagra
  • 3 leis an bhfadhb seo
  • 116 views
  • Freagra is déanaí ó dmcsbb

more options

I have been using Firefox for months with no problems. All of a sudden, I got a pop up that said my computer is infected with a "Zeus" virus. I uninstalled the software and reinstalled, and also ran a Norton quick scan, to no avail. The background on the pop up is all porn pics, help!!!

I have been using Firefox for months with no problems. All of a sudden, I got a pop up that said my computer is infected with a "Zeus" virus. I uninstalled the software and reinstalled, and also ran a Norton quick scan, to no avail. The background on the pop up is all porn pics, help!!!

Réiteach roghnaithe

Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

Read this answer in context 👍 1

All Replies (3)

more options

Hi, popups of that type are often fake and hope that you will click on a link - WHICH YOU SHOULD NEVER DO, because that could actually infect you with something you didn't have before! If you didn't click on anything it's unlikely to have infected you.

If on the other hand, you are sure the popup was a genuine warning from your own antivirus, you can try these free programs to scan for malware, which work with your existing antivirus software:

Note that not all removal programs will detect all malware, so you may need to run several or all of them.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us. Thank you!

more options

Réiteach Roghnaithe

Whenever you get a message / popup like that;

DO NOT USE ANY OF THE PROVIDED LINKS OR ANY PHONE NUMBERS ! !

Such messages are only Spam that could lead you to Fake Support. Not only can they damage or hack your system, they charge you to do so.

more options

Thank you, I am very computer-savvy so know enough never to click on these. I uninstalled Firefox, then restarted my computer and re-installed the software and so far all is ok.