Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

The download of my update is asking me for a password and I have no idea which one to give it. I tried all the ones I usually use and did not succeed. HELP, ple

  • 3 fhreagra
  • 1 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó JohnRedman

JohnRedman
JohnRedman
more options

Current browser - 41, current OS, Win 7 Pro

Current browser - 41, current OS, Win 7 Pro

All Replies (3)

Paul
Paul
  • Moderator
  • Top 10 Contributor
more options

Hi

Downloading a legitimate update to Firefox would not normally need a password, but if you have locked administrator rights in Windows, it may require that password to accept the update. Firefox on Ubuntu should not need a password to update.

the-edmeister
the-edmeister
  • Moderator
more options

What's up with two separate questions about this issue? You posted using a Linux operating system, mentioning Windows 7 here but not in your other question thread - which is it? https://support.mozilla.org/en-US/questions/1143094

JohnRedman
JohnRedman Úinéir na ceiste
more options

Duh... my bad. Confused with other laptop that has Win 7 Pro on one partition. Sorry.