Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Dissapeareing messages from start page

  • 7 bhfreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó Koshin

more options

When i choose to look at messages on specific folder - everything is OK, but when i click "odebrane" (received) for all accounts, i see just messages from last folder, and when i move mouse over it - everything from line (abbout message over mouse cursor) dissapear, and only some icons are left. see in screen shot.

version: 45.3.0 windows 7 64bit

When i choose to look at messages on specific folder - everything is OK, but when i click "odebrane" (received) for all accounts, i see just messages from last folder, and when i move mouse over it - everything from line (abbout message over mouse cursor) dissapear, and only some icons are left. see in screen shot. version: 45.3.0 windows 7 64bit

Réiteach roghnaithe

On the toolbar > Help > Troubleshooting Information -> Show Folder button to display the profile in explorer or finder. Close Thunderbird

open the mail folder Delete the folder smart mailboxes in the mail folder. Restart Thunderbird.

That will force the recreation of the whole unified folder settings and hopefully cure your issue..

Read this answer in context 👍 1

All Replies (7)

more options

Does Thunderbird work in TB Safe mode (see Thunderbird Safe Mode)?

more options

I try to run in safe mode (all addons off, all setting reset) - then i have not grouped folders, so i can't tell if that helps.

Only with addons off - problem still remain.

more options

View menu > folder > unified will give the "grouped" folder list.

more options

I know that :) When i turn on "grouped" folder list, then Folder: Received (Odebrane) has this problem. Dissapering messages doesnt appeall in other grouped folder (Trash, Send.. etc) Only Received.

more options

Réiteach Roghnaithe

On the toolbar > Help > Troubleshooting Information -> Show Folder button to display the profile in explorer or finder. Close Thunderbird

open the mail folder Delete the folder smart mailboxes in the mail folder. Restart Thunderbird.

That will force the recreation of the whole unified folder settings and hopefully cure your issue..

more options

Thank You Matt - that's IT. It works like a charm :)