Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Thunderbird is stuck "spinning", can't download email. Everything was fine till this afternoon.

  • 1 freagra
  • 2 leis an bhfadhb seo
  • 7 views
  • Freagra is déanaí ó Wayne Mery

more options

As I was moving an email into a folder, all of a sudden the spinning wheel at the top left tab labled "Inbox" will not stop. I can't download any email and when I send an email I get the error message: "encountered a problem while trying to save the message to the sent folder". Remedies I have tried: 1) I have double checked all of my mail account info and it is correct. 2) I have opened my email in a web client and have found that it is working; both send and receive. 3) I have uninstalled and reinstalled Thunderbird. 4) I have disabled my antivirus software and relaunched Thunderbird.

I can't figure this out; the spinning circle indicator just spins endlessly with no error messages.

Thanks for any help!

As I was moving an email into a folder, all of a sudden the spinning wheel at the top left tab labled "Inbox" will not stop. I can't download any email and when I send an email I get the error message: "encountered a problem while trying to save the message to the sent folder". Remedies I have tried: 1) I have double checked all of my mail account info and it is correct. 2) I have opened my email in a web client and have found that it is working; both send and receive. 3) I have uninstalled and reinstalled Thunderbird. 4) I have disabled my antivirus software and relaunched Thunderbird. I can't figure this out; the spinning circle indicator just spins endlessly with no error messages. Thanks for any help!

All Replies (1)

more options

The spinning wheel by itself is not a problem. The question is, can you do everything you need in Thunderbird? If a folder is a problem, then right+click on it, pick properties and then repair.

Does that help?