Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

When trying to download, I get the message "An error occurred while loading the archive" What can I do to fix this?

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 3 views
  • Freagra is déanaí ó cor-el

more options

Anything I download I get the message "An error occurred while loading the archive." I get the same message on anything I try to download, for example Itunes, just anything.

Anything I download I get the message "An error occurred while loading the archive." I get the same message on anything I try to download, for example Itunes, just anything.

All Replies (2)

more options

This means there is something going on with the selected downloads folder. *What to do if you can't download or save files

Please update to the most recent version of Firefox:

more options

Try this:

It is possible that security (anti-virus) software is causing problems with downloading files by Firefox or installing Firefox. Try to disable scanning files in real-time in security (anti-virus) software temporarily to see if that makes a difference.