We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox crashes

  • 2 fhreagra
  • 1 leis an bhfadhb seo
  • 5 views
  • Freagra is déanaí ó cor-el

more options

my firefox browser keeps on crashing for 3 to 5 seconds and continues to normal mode. many a time the browser stops responding for about 10 seconds and also keep on strucking while browsing websites. i am having these problems from 20 days.... Please resolve asap.

my firefox browser keeps on crashing for 3 to 5 seconds and continues to normal mode. many a time the browser stops responding for about 10 seconds and also keep on strucking while browsing websites. i am having these problems from 20 days.... Please resolve asap.

All Replies (2)

more options

Install the Latest version

If you are using the latest version Please delete all cookies and cash memories. ( By going to History)

Also write about:memory in your browser and click minimize memory usage

more options

If you have submitted crash reports then please post the IDs of one or more recent crash reports that have a "bp-" prefix:

  • bp-xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx

You can find the Report ID of recent crash reports on the "Help > Troubleshooting Information" page (about:support).

  • Click the "All Crash Reports" button on this page to open the about:crashes page and see all crash reports.

If necessary then you can open about: pages via the location/address bar.

See: