Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

CRASH....REPORT....CRASH....REPORT....CRASH....REPORT....CRASH

ztag88
ztag88
more options

Like it says.....Firefox keeps crashing (with no apparent cause), at any time, on any site, whether active or idling. ....Then it asks to be sent a report. ....and so I send yet another report.

Then, it might be 2-minutes, or 2-hours later...it crashes again.

It seems random.

And I am clearly not the only one experiencing this.

When will Mozilla FIX this raging problem?

When it becomes the top-Googled subject?

-Galaxy Note 4 with latest KitKat, and Firefox 36.x........crash, crash, crash....report, report, report.

-Galaxy Note 4 with latest KitKat, and Firefox 37.x........crash, crash, crash....report, report, report.

-Galaxy Note 4 with Lollipop update, and Firefox 37.x........crash, crash, crash....report, report, report.

-REPLACED Galaxy Note 4 with Lollipop update, and Firefox 37.x........crash, crash, crash....report, report, report.

At all times, device was in perfect health, and Firefox reported itself as being in perfect health.

Verizon Wireless Data.

High-Speed Broadband MediaCom (blecchh) cable-based internet service.

Has Mozilla been HACKED?

CRASH....REPORT....CRASH....REPORT....CRASH....REPORT....CRASH...

And Mozilla is in hiding, as we get no answers, and no solutions.

We are all supposed to gather in some forum, and weep and lament, never to hear anything from those who could ever really help.

I tried Chrome and had no such issues.

I never would have tried Chrome, if not for this unresolved, un-addressed, recurring crash-problem.

Firefox has become like a feeble candle that blows out when there is not even a breeze.

Like it says.....Firefox keeps crashing (with no apparent cause), at any time, on any site, whether active or idling. ....Then it asks to be sent a report. ....and so I send yet another report. Then, it might be 2-minutes, or 2-hours later...it crashes again. It seems random. And I am clearly not the only one experiencing this. When will Mozilla FIX this raging problem? When it becomes the top-Googled subject? -Galaxy Note 4 with latest KitKat, and Firefox 36.x........crash, crash, crash....report, report, report. -Galaxy Note 4 with latest KitKat, and Firefox 37.x........crash, crash, crash....report, report, report. -Galaxy Note 4 with Lollipop update, and Firefox 37.x........crash, crash, crash....report, report, report. -REPLACED Galaxy Note 4 with Lollipop update, and Firefox 37.x........crash, crash, crash....report, report, report. At all times, device was in perfect health, and Firefox reported itself as being in perfect health. Verizon Wireless Data. High-Speed Broadband MediaCom (blecchh) cable-based internet service. Has Mozilla been HACKED? CRASH....REPORT....CRASH....REPORT....CRASH....REPORT....CRASH... And Mozilla is in hiding, as we get no answers, and no solutions. We are all supposed to gather in some forum, and weep and lament, never to hear anything from those who could ever really help. I tried Chrome and had no such issues. I never would have tried Chrome, if not for this unresolved, un-addressed, recurring crash-problem. Firefox has become like a feeble candle that blows out when there is not even a breeze.

Athraithe ag ztag88 ar

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

In order to share your crash reports with forum volunteers, we need the crash report IDs. If you open a new tab and edit the URL to about:crashes and tap Go, you should see a list of links starting with bp-. Those are the numbers we want. Hopefully you can figure out a way to copy/paste them into a reply. (If you press and hold on Report, you then can extend the selection down to the bottom by dragging the selection end marker.)