Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cuireadh an snáithe seo sa chartlann. Cuir ceist nua má tá cabhair uait.

Firefox 36.0.4 crashes after exit and I cannot uninstall it

  • 2 fhreagra
  • 2 leis an bhfadhb seo
  • 8 views
  • Freagra is déanaí ó Sashoto Seeam

more options

I am running Win XP on a 32 bit machine. I have Firefox 36.0.4 installed. After I exit from Firefox some time later I get an error message saying that Firefox has crashed.

I has tried to uninstall it from the Control Panel/Add Remove Programs, but when I select Mozilla Firefox and Remove, nothing happens.

How can I remove Firefox from my PC, so that I can then update it with a later version?

I am running Win XP on a 32 bit machine. I have Firefox 36.0.4 installed. After I exit from Firefox some time later I get an error message saying that Firefox has crashed. I has tried to uninstall it from the Control Panel/Add Remove Programs, but when I select Mozilla Firefox and Remove, nothing happens. How can I remove Firefox from my PC, so that I can then update it with a later version?

Réiteach roghnaithe

If it doesn't work. Then try these:

  • Start> Run> type regedit
  • Then go to HKey_Local Machine or Hkey_Current User
  • Scroll to software on both those.
  • Look for Mozilla and there you should see Firefox.Delete all Firefox folders you see.
Read this answer in context 👍 1

All Replies (2)

more options
more options

Réiteach Roghnaithe

If it doesn't work. Then try these:

  • Start> Run> type regedit
  • Then go to HKey_Local Machine or Hkey_Current User
  • Scroll to software on both those.
  • Look for Mozilla and there you should see Firefox.Delete all Firefox folders you see.