Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Dúnadh an snáithe seo agus cuireadh sa chartlann é. Cuir ceist nua má tá cabhair uait.

Thunderbird version 31.0 "Unresponsive script" error folderPane.js on startup. (Cause unknown - reporter has not responded)

  • 2 fhreagra
  • 8 leis an bhfadhb seo
  • 2 views
  • Freagra is déanaí ó Wayne Mery

Peter V
Peter V
more options

Since Thunderbird updated to version 31.0 when I start it, it gives an Unresponsive script error message when it tries to connect to the server I mainly use (on which there are several IMAP accounts). The Script is "chrome://messenger/content/folderPane.js:503" If I click continue, Thunderbird crashes. If I click "Stop Script", Thunderbird appears to work normally, including receiving mail from the main IMAP server. How can I either fix the problem, or roll back to the previous version (and stop my other machine and my wife's machine from updating)?

Since Thunderbird updated to version 31.0 when I start it, it gives an Unresponsive script error message when it tries to connect to the server I mainly use (on which there are several IMAP accounts). The Script is "chrome://messenger/content/folderPane.js:503" If I click continue, Thunderbird crashes. If I click "Stop Script", Thunderbird appears to work normally, including receiving mail from the main IMAP server. How can I either fix the problem, or roll back to the previous version (and stop my other machine and my wife's machine from updating)?

Athraithe ag Wayne Mery ar

All Replies (2)

Matt
Matt
  • Top 25 Contributor
  • Moderator
more options

Lets just start with some simple diagnostics as to the cause.

Restart the operating system in safe mode with Networking. This loads only the very basics needed to start your computer while enabling an Internet connection. Click on your operating system for instructions on how to start in safe mode: Windows 8, Windows 7, Windows Vista, Windows XP, OSX

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

pvincent, if you still see the problem, please post in a new topic.