Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

Avatar for Username

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

Something is downloading when I open Firefox.

  • 3 antwurd
  • 17 hawwe dit probleem
  • 5 werjeftes
  • Lêste antwurd fan kobe

JamesMorgante
JamesMorgante
more options

When I open Firefox, I notice that the download icon flashes, indicating that something has downloaded. Nothing shows up in the download folder. This activity appears to be new. I have only noticed it recently. Besides the Firefox start page, the only other tab open upon starting is Google News.

When I open Firefox, I notice that the download icon flashes, indicating that something has downloaded. Nothing shows up in the download folder. This activity appears to be new. I have only noticed it recently. Besides the Firefox start page, the only other tab open upon starting is Google News.

Keazen oplossing

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.

Dit antwurd yn kontekst lêze 👍 1

Alle antwurden (3)

DEEPAK KRISHNAN P.R
DEEPAK KRISHNAN P.R
more options

Hi,

Try

Help -> restart with Add-ons disabled.

Regards Deepak Krishnan P.R

JamesMorgante
JamesMorgante Fraacheigener
more options

Hi Deepak. Thanks for the suggestion. I tried it, but it didn't work. The downloading icon is still flashing.

Sincerely, James

kobe
kobe
more options

Keazen oplossing

Hello,

The Reset Firefox feature can fix many issues by restoring Firefox to its factory default state while saving your essential information.
Note: This will cause you to lose any Extensions and some Preferences.

  • Open websites will not be saved in Firefox versions lower than 25.

To Reset Firefox do the following:

  1. Go to Firefox > Help > Troubleshooting Information.
  2. Click the "Reset Firefox" button.
  3. Firefox will close and reset. After Firefox is done, it will show a window with the information that is imported. Click Finish.
  4. Firefox will open with all factory defaults applied.

Further information can be found in the Refresh Firefox - reset add-ons and settings article.

Did this fix your problems? Please report back to us!

Thank you.