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install problem -- c:\users\<NAME>\appdata\local\temp\7zS171C.tmp\setup.exe The dependency service or group failed to start

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mlind1
mlind1
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I use Win 8. I recently uninstalled Firefox from C: and am looking to reinstall it on F:

I downloaded the full install package from https://www.mozilla.org/en-US/firefox/new/?utm_source=firefox-com&utm_medium=referral, but when I ran the install package, I got a pop-up window after the package extracted:

c:\users\<NAME>\appdata\local\temp\7zS171C.tmp\setup.exe The dependency service or group failed to start

Any ideas?

I use Win 8. I recently uninstalled Firefox from C: and am looking to reinstall it on F: I downloaded the full install package from https://www.mozilla.org/en-US/firefox/new/?utm_source=firefox-com&utm_medium=referral, but when I ran the install package, I got a pop-up window after the package extracted: c:\users\<NAME>\appdata\local\temp\7zS171C.tmp\setup.exe The dependency service or group failed to start Any ideas?

Keazen oplossing

You may also have to disable your security software (anti-virus) temporarily.

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philipp
philipp
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hello mlind1, can you see if it works by right-clicking the setup file and installing it as administrator?

cor-el
cor-el
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  • Top 10 Contributor
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Keazen oplossing

You may also have to disable your security software (anti-virus) temporarily.