We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Sykje yn Support

Mij stipescams. Wy sille jo nea freegje in telefoannûmer te beljen, der in sms nei ta te stjoeren of persoanlike gegevens te dielen. Meld fertochte aktiviteit mei de opsje ‘Misbrûk melde’.

Mear ynfo

Dizze konversaasje is argivearre. Stel in nije fraach as jo help nedich hawwe.

How do I get rid of the FBI virus on my Mac Air computer ?

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It has locked my computer up so that I can't do anything with it.

Thanks Joe Francis xxx-xxx-xxxx


edit: nobody is going to call you in doing support but spammers.

It has locked my computer up so that I can't do anything with it. Thanks Joe Francis xxx-xxx-xxxx edit: nobody is going to call you in doing support but spammers.

Bewurke troch James op

Keazen oplossing

Readers of this thread may be interested in a related thread about a scam using FBI or Europol names and site addresses. It is in fact not a virus and very easy to deal with. There is nothing much to remove and it can be dealt with in seconds see

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Alle antwurden (4)

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See Remove FBI ransomware. Also try hold shift while launching firefox, hit reset firefox in the window. This will cause addons and custom prefs to be lost. Bookmarks and history will not be lost.

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If this is just a single tab you cannot close, If you can force Firefox close you could then try and resume after crash and uncheck the tab that has this fake FBI locked computer.

I use Linux and I had the similar themed fake "RCMP locked browser" version a couple months ago and I resorted to forcing Firefox closed, restarted it and unchecked the one tab in session restore and resumed normally.

Bewurke troch James op

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Keazen oplossing

Readers of this thread may be interested in a related thread about a scam using FBI or Europol names and site addresses. It is in fact not a virus and very easy to deal with. There is nothing much to remove and it can be dealt with in seconds see

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Hi Joe, if you aren't able to escape it, could you say what operating system you're running? The menus and keyboard shortcuts are different between Windows, Mac and Linux.